Terms · Updated September 22, 2026
Project and service terms.
In plain English.
This page summarises how Antrim Studios works, so you know what to expect before you get in touch. Your written proposal and agreement set out the final scope, price and terms for your project, and take precedence if anything differs.
1
Prices and quotes
All prices are in CAD, plus applicable tax. Third-party subscriptions, transaction fees, domain registration and paid advertising are not included unless stated.
Our packages and add-ons are published on the pricing page. Before any work starts you receive a written proposal with the package, the fixed price, what’s included and the expected timeline. Work beyond the agreed scope is billed at $90/hour or quoted separately, and only starts once you’ve approved it.
2
Build — one-time purchase
| Item | Terms |
|---|---|
| Initial payment | 50% project deposit |
| Final payment | 50% before launch |
| Website ownership | Transfers after final payment |
| Domain ownership | Always belongs to you |
| Hosting | First 12 months included |
| Post-launch support | 30 days |
| Bug fixes | Included during the 30-day support period |
| Content changes after launch | Not included unless covered by Steady Care |
| Future hosting | $149/year hosting-only, Steady Care, or transfer elsewhere |
| Cancellation | Governed by completed project milestones in the contract |
After the included first year, you can keep hosting with us for $149/year, subscribe to Steady Care, or transfer the website to another suitable provider. Hosting-only does not include content changes, redesigns, troubleshooting third-party services or ongoing website improvements.
3
Managed — no upfront fee
| Item | Terms |
|---|---|
| Upfront website cost | $0 |
| Billing | Automatic monthly payment |
| Initial term | 12 months |
| Website build | Included |
| Hosting | Included |
| Monitoring and backups | Included |
| Technical maintenance | Included |
| Minor content changes | Included within your package allowance |
| Website ownership | Transfers after the build balance is fully paid |
| Domain ownership | Always belongs to you |
| After 12 months | Continue with Steady Care, choose hosting-only, or transfer the website |
| Early cancellation | Remaining prorated Build balance must be paid |
Included minor changes: Cove up to 30 minutes a month; Harbour up to 60 minutes a month; Beacon up to 2 hours a month. Minor changes include replacing text, updating business hours, changing existing images, updating staff information or making similar edits to existing sections. Unused time does not roll over.
Leaving early
If you cancel before completing 12 months, you pay only the remaining unpaid Build balance: Build price × remaining months ÷ 12, plus any outstanding invoices. You don’t pay the remaining maintenance charges. After all 12 payments there is no buyout charge. See the worked examples.
4
Steady Care
Steady Care is month-to-month, with no minimum term: Cove Care $59/month (30 minutes a month of minor changes), Harbour Care $79/month (60 minutes a month of minor changes), Beacon Care $99/month (2 hours a month of minor changes). It includes hosting, uptime monitoring, backups, security and framework updates, form monitoring and email support. Unused maintenance time does not roll over and has no cash value.
5
Revisions
Cove includes two revision rounds; Harbour and Beacon include three. A revision is a consolidated round of feedback on the current design or content. It does not include:
- Changing the approved business direction
- Replacing the entire design
- Adding new pages
- Adding new functionality
- Rewriting all supplied content
- Changing the project after final approval
Extra revision rounds are $150 each; other extra work is $90/hour or quoted separately.
6
What you supply
You’re responsible for supplying, and for the accuracy of:
- Correct business information
- Service descriptions
- Prices
- Contact information
- Legal or industry-required wording
- Logos and brand materials you already own
- Photographs you have permission to use
- Timely approvals and feedback
Please only send photos, logos and text you own or have permission to use. Stock photography, copywriting and branding help can be quoted separately.
7
Ownership
- You always own your domain.
- You always own your original content, photographs and brand assets.
- Antrim Studios owns the website design and source files until the agreed Build price has been paid.
- After full payment, the transferable website files are released to you.
- Third-party software, fonts, stock assets and platform licences remain subject to their own licences.
- Managed customers receive ownership after completing the term or paying the early buyout.
- Hosting and maintenance subscriptions do not transfer ownership of Antrim Studios’ internal tools, reusable components or automation infrastructure.
8
Third-party services
Domain registration, business email, paid software, booking or payment platforms, transaction fees and paid advertising are billed by their providers and aren’t included unless your proposal says so. They remain subject to those providers’ own terms and licences. We’ll tell you about any third-party cost before you commit to it.
9
Not included in packages
These can be quoted separately:
- Custom web applications
- Customer or employee portals
- Membership systems
- Custom booking software
- Large ecommerce catalogues
- Product photography
- Professional video production
- Complex copywriting
- Multilingual websites
- Advanced search or filtering
- Database development
- Paid advertising
- Ongoing social media management
- Large migrations
- Emergency recovery of websites built by another provider
10
Search results and outcomes
Every package includes local SEO foundations, but no one can guarantee a particular ranking, number of visitors or amount of business, and we don’t.
11
Questions
Email hello@antrimstudios.com. We reply within one business day. See also our privacy notice.